Support

How can we help?

Reach out for technical support, billing questions, or general inquiries.

Email Us

For account issues, billing, or general questions. We aim to respond within 24 hours on weekdays.

hello@findora.ng

Response Times

Critical issues: 4–6 hours on weekdays.
General inquiries: within 24 hours on weekdays. Weekends: urgent issues only.

FAQ

Common questions

How does a search work?

Describe who you're looking for and submit your search. Your AI agent runs in the background, and your dataset appears in your dashboard as soon as it's ready.

What do I get for each contact?

Full name, job title, company, LinkedIn URL, country and state, and other publicly available business details. Email addresses and phone numbers are revealed on demand through our enrichment tool.

How do I pay?

We use Paystack, so you can pay by card, bank transfer, or USSD. Credits are added to your account automatically once payment confirms.

Does exporting cost credits?

It can, depending on current pricing, you'll always see the exact cost before confirming an export, and can choose how many contacts to export.

Do credits expire?

Purchased credits roll over. Use them for searches, exports, or email reveals whenever you need them.